Responsible Gambling

At Joka Casino, we believe that gambling should always be a form of entertainment. We are committed to helping our players stay in control and play within their limits.

Our platform provides a variety of tools and resources to ensure that your experience remains safe and enjoyable. Responsibility is a core pillar of our Safety and Trust commitment.

Tools to Manage Your Play

We recommend setting up limits as soon as you register.

Deposit Limits

Set a daily, weekly, or monthly limit on the amount you can deposit into your account. This helps you stick to a budget.

Session Timers

Receive notifications to track how long you have been playing. Time flies when you are spinning pokies, and these alerts help you take a break.

Self-Exclusion

If you need a long-term break, you can request a permanent or temporary exclusion from the platform through our support team.

Recognising the Signs

Gambling stops being fun when it negatively affects your life. Ask yourself the following:

Do you spend more than you can afford?
Do you chase losses to try and win back money?
Does gambling interfere with work or relationships?
Do you hide your gambling habits from others?

Where to Get Help

If you feel you are losing control, please contact these Australian professional organisations:

Gambling Help Online: 1800 858 858
Gamblers Anonymous Australia
Lifeline: 13 11 14

Responsible Play FAQ

How do I activate a cooling-off period?

You can request a cooling-off period (24 hours to 6 weeks) via your account settings or by contacting customer support.
Can I reverse a self-exclusion?

No. For your protection, self-exclusion is binding and cannot be reversed until the selected period has fully expired.